Safe Play Programme

Responsible Gaming at bp44

bp44 is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. Our Responsible Gaming programme gives you the tools, information, and support you need to stay in control — because entertainment should never come at the cost of your wellbeing.

18+ Only
Self-Exclusion Available
Session Time-Out Tools
Deposit Limit Controls
24/7 Support Access
Section 1

Age Restriction Policy

bp44 operates a strict 18+ only policy across all products — casino games, sports betting, live dealer tables, slots, and promotional offers. No person under the age of 18 may register an account, make a deposit, or participate in any gambling activity on bp44.app. This is a non-negotiable condition of use that applies to every player in Bangladesh without exception.

During the account registration process, all players are required to confirm that they are 18 years of age or older. bp44 reserves the right to request documentary proof of age at any stage — including at the point of withdrawal — as part of our Know Your Customer (KYC) verification programme. Any account found to belong to a person under 18 will be suspended immediately and all funds held subject to review.

18+

For adults aged 18 and above only.
Gambling is not suitable for minors.

Protecting Minors: If you are a parent or guardian and believe that a minor in your household may have accessed bp44, please contact us immediately at [email protected]. We will act on all such reports without delay. We also recommend using parental control software to restrict access to gambling websites on shared or family devices.

Identity Verification

All players must complete KYC identity checks using a valid National ID Card (NID), passport, or driving licence before making their first withdrawal. This process confirms both identity and age.

Parental Controls

If you share a device with family members, consider enabling browser-level parental controls or installing dedicated filtering software to block access to online gambling sites for younger users.

Immediate Reporting

Any suspected underage gambling activity on bp44 can be reported to [email protected]. Our compliance team investigates every report within one business day and takes immediate protective action.

Section 2

Understanding Problem Gambling

For the overwhelming majority of people, gambling is a form of entertainment — a way to enjoy cricket betting during the Bangladesh Premier League season, to try your luck on slots, or to experience the atmosphere of a live casino table. However, for a smaller number of individuals, gambling can become a compulsive behaviour that causes real financial, social, and psychological harm.

bp44 takes this reality seriously. Problem gambling is a recognised condition in which a person feels driven to gamble despite negative consequences to their finances, relationships, or mental health. It is not a sign of weakness or poor character — it is a behavioural pattern that can affect anyone, regardless of income, education, or background.

Gambling Should Never Be a Financial Solution

Gambling on bp44 is a form of entertainment, not a strategy for generating income or solving financial difficulties. The outcomes of casino games and sports events are inherently uncertain. Never gamble with money you cannot afford to lose. If you are experiencing financial hardship, please seek financial advice rather than attempting to recover losses through further gambling.

Common Warning Signs

Recognising problem gambling early is the most effective way to address it. The following behavioural changes are commonly associated with developing gambling problems:

  • Spending more money or time gambling than you originally intended.
  • Feeling restless, irritable, or anxious when attempting to reduce or stop gambling.
  • Using gambling as a way to escape stress, anxiety, depression, or personal problems.
  • Chasing losses — continuing to gamble in an attempt to win back money already lost.
  • Lying to family members, friends, or colleagues about the extent of your gambling activity.
  • Neglecting work, family, or personal responsibilities due to time spent gambling.
  • Borrowing money, selling possessions, or taking on debt to fund gambling sessions.
  • Repeated unsuccessful attempts to cut back or stop gambling altogether.
  • Preoccupation with gambling — constantly thinking about past sessions or planning future ones.
  • Continuing to gamble despite knowing it is causing harm to yourself or people around you.
You Are Not Alone: Millions of people around the world experience problem gambling at some point in their lives. bp44 encourages any player who recognises these signs — in themselves or in someone they care about — to take action early. The tools and resources described in this guide are available to all bp44 players at no cost, and our support team is always available at [email protected].
Section 3

Self-Assessment Checklist

The following questions are designed to help you honestly evaluate your relationship with gambling. Answer each question based on your experience over the past 12 months. There are no right or wrong answers — this checklist is for your personal reflection only.

01

Have you ever gambled with money that was set aside for essential expenses such as rent, food, utility bills, or school fees?

02

Have you needed to gamble with increasingly larger amounts of money in order to achieve the same level of excitement or satisfaction?

03

Have you made repeated attempts to cut back on your gambling but found yourself unable to follow through?

04

Have you felt that gambling was your primary way of dealing with negative feelings such as stress, loneliness, boredom, or sadness?

05

Have you tried to win back money you had lost by gambling again — and found that this led to losing even more?

06

Have you hidden your gambling activity from family members, a partner, or close friends because you were worried about their reaction?

07

Has gambling caused you to miss work, studies, or important family or social events?

08

Have you borrowed money from someone — or considered doing so — specifically to fund gambling?

Interpreting Your Results: If you answered "yes" to one or two of these questions, it may be worth reviewing your gambling habits and considering setting a deposit or session time limit on your bp44 account. If you answered "yes" to three or more questions, we strongly encourage you to use bp44's self-exclusion tool or take a cooling-off period, and to reach out to our support team or a professional counselling service for further guidance.
Section 4

Player Protection Tools

bp44 provides a suite of player protection tools that you can activate directly from your account settings at any time. These tools are designed to put you in control of your gambling behaviour — before a problem develops, or as part of a structured plan to manage an existing one. All tools are free to use and take effect immediately upon activation.

Deposit Limits

Set a maximum deposit amount per day, week, or month in ৳ BDT. Once your limit is reached, no further deposits can be made until the limit period resets or you request a reduction.

Loss Limits

Define the maximum amount you are willing to lose within a set time period. When your net losses reach the threshold, your session will be restricted automatically until the period expires.

Session Time Limits

Set a maximum duration for each gaming session. When your time limit is reached, you will receive a notification and the platform will prompt you to take a break before continuing.

Reality Check Reminders

Receive periodic on-screen reminders showing how long you have been playing and your net win/loss position during the current session — helping you maintain perspective.

Cool-Off Period

Take a structured break from gambling by activating a cool-off period of 24 hours, 48 hours, or 7 days. During a cool-off period, your account remains accessible but gambling features are temporarily disabled.

Self-Exclusion

Permanently or temporarily exclude yourself from bp44 for a defined period ranging from 30 days to a permanent lifetime exclusion. See Section 5 for full details of the self-exclusion programme.

Increasing Limits Requires a Cooling Period: To prevent impulsive decisions during an active gambling session, any request to increase an existing deposit or loss limit will not take effect immediately. bp44 enforces a mandatory 72-hour cooling period before a higher limit becomes active. Requests to decrease a limit take effect immediately.

How to Activate Protection Tools

All responsible gaming tools can be accessed through your bp44 account settings panel after logging in. Navigate to Account → Responsible Gaming to view and configure your current limits. If you encounter any difficulty activating a tool, contact our support team at [email protected] and they will assist you immediately — we aim to process all responsible gaming requests within 2 hours.

Section 5

Self-Exclusion Programme

Self-exclusion is the most comprehensive player protection tool available on bp44. When you activate a self-exclusion, your account is immediately restricted from all gambling activity on the platform — including casino games, sports betting, slots, live dealer tables, and promotional offers. Self-exclusion is available in the following durations:

Exclusion Period Account Status Reinstatement Process
30 Days Gambling features suspended; account accessible for withdrawal of existing balance only. Account automatically reinstated after 30 days. A 24-hour reflection period applies before gambling resumes.
90 Days Gambling features suspended; account accessible for withdrawal of existing balance only. Player must submit a reinstatement request in writing to [email protected]. A 7-day review period applies.
6 Months Gambling features suspended; account accessible for withdrawal of existing balance only. Player must submit a reinstatement request with a written declaration. A 14-day review and cool-off period applies.
1 Year Account fully suspended. Withdrawals processed by support team on request. Reinstatement requires written request plus a mandatory 30-day cool-off after the exclusion period ends.
Permanent (Lifetime) Account permanently closed. All marketing communications ceased immediately. Permanent exclusions cannot be reversed. A new account cannot be opened on bp44 by a permanently excluded individual.
Marketing Opt-Out on Self-Exclusion: When a self-exclusion is activated, bp44 will immediately remove the player from all promotional mailing lists, SMS notification lists, and bonus offer communications. You will not receive any gambling-related marketing from bp44 during your exclusion period. If you continue to receive marketing after activating a self-exclusion, please contact [email protected] immediately so we can investigate and rectify the issue.

How to Activate Self-Exclusion

  • Log in to your bp44 account and navigate to Account → Responsible Gaming → Self-Exclusion.
  • Select the exclusion duration that best fits your needs and confirm your selection.
  • Self-exclusion takes effect immediately upon confirmation — there is no delay or review period before it becomes active.
  • Alternatively, you can request self-exclusion by emailing [email protected] with the subject line "Self-Exclusion Request". Include your registered email address and preferred exclusion duration. Our team will process the request within 2 hours.
  • You will receive a confirmation email once your self-exclusion has been applied to your account.
Important — Circumventing Self-Exclusion: Attempting to register a new bp44 account during an active self-exclusion period is a serious breach of our Terms & Conditions. If bp44 identifies that an excluded player has attempted to open a new account, that account will be closed immediately and any winnings will be forfeited. If you are struggling with the urge to circumvent your exclusion, please contact our support team or a professional support organisation for immediate assistance.
Section 6

Deposit & Loss Limits

Setting financial limits is one of the most practical and effective ways to keep your gambling within a budget you are comfortable with. bp44 offers both deposit limits and loss limits, which can be configured independently and adjusted at any time through your account settings.

Deposit Limits

A deposit limit restricts the total amount you can add to your bp44 account within a defined time window. You can set limits for the following periods, denominated in ৳ BDT:

  • Daily Deposit Limit: The maximum total deposit amount across a rolling 24-hour period (Bangladesh Standard Time, UTC+6).
  • Weekly Deposit Limit: The maximum total deposit amount across a rolling 7-day period.
  • Monthly Deposit Limit: The maximum total deposit amount across a rolling 30-day period.

Deposit limits apply across all payment methods — bKash, Nagad, Rocket, Upay, Visa, Mastercard, and all supported bank transfer partners. If you have a ৳10,000 daily deposit limit set, this cap applies regardless of whether you deposit via bKash or a bank card.

Loss Limits

A loss limit caps the net amount you can lose within a given time period. Unlike a deposit limit, which controls inflows, a loss limit directly tracks your gambling outcome. Once your net losses reach the configured threshold, your ability to place further bets or spins will be restricted until the limit period resets.

Recommended Starting Limits for New Players: If you are new to bp44 and are setting limits for the first time, we recommend starting conservatively — for example, a daily deposit limit of ৳1,000 and a weekly loss limit of ৳3,000 — and adjusting upward only if you are consistently comfortable with your gambling behaviour over several weeks. Remember: you can always reduce a limit instantly, but increases require the 72-hour cooling period described in Section 4.

Reducing Limits — Instant Effect

Any request to lower your deposit or loss limit takes effect immediately. This means if you are mid-session and decide you want to tighten your budget, you can do so right away with no delay.

Increasing Limits — 72-Hour Delay

Requests to increase a limit are subject to a mandatory 72-hour waiting period before the new, higher limit becomes active. This cooling period is designed to prevent impulsive decisions made during or immediately after a gambling session.

Section 7

Time-Out & Cool-Off

Sometimes a short break is all that is needed to regain perspective and prevent a gaming session from escalating beyond your comfort zone. bp44's time-out and cool-off features are designed for exactly this purpose — giving you a structured pause without the permanence of a full self-exclusion.

Session Time Limit

Set a maximum duration — for example, 1 hour or 2 hours — for each individual gaming session. When the limit is reached, you will be notified and the platform will prompt you to close your session. You can choose to extend once, up to your configured maximum, before the session locks.

24 / 48 Hour Cool-Off

Activate an immediate short-term cool-off period of 24 or 48 hours. During this time, all gambling features are suspended while your account remains accessible for reviewing transaction history or withdrawing your balance. The cool-off cannot be cancelled once activated.

7-Day Break

A one-week break is a meaningful pause that gives you time to step back, reassess your relationship with gambling, and return — if you choose — with a clearer head and a refreshed budget. Like the shorter cool-off options, a 7-day break cannot be cut short once activated.

Reality Check Reminders: Even without activating a formal time-out, you can enable Reality Check Reminders in your account settings. These on-screen pop-ups appear at intervals you define (every 30 minutes, every hour, etc.) and display your session duration, total wagers placed, and net win/loss for the current session. Research consistently shows that regular reality checks help players make more informed decisions about whether to continue or stop.
Section 8

Support Resources

If you feel that gambling is negatively affecting your life, or if you are concerned about someone close to you, please do not hesitate to reach out. bp44's support team is available around the clock, and there are dedicated professional organisations that specialise in helping people manage gambling-related difficulties. All support contacts listed below can be approached in complete confidence.

Resource How to Contact When to Use
bp44 Support Team Email: [email protected] (available 24/7, responses within 2 hours for responsible gaming requests) Activating self-exclusion, setting limits, requesting a cool-off period, reporting a concern about your account, or seeking initial guidance on any responsible gaming matter.
National Mental Health Helpline (Bangladesh) Kaan Pete Roi helpline — available via Dhaka-based mental health support services. Contact details available from the Bangladesh National Mental Health Authority. If gambling-related stress, anxiety, or depression is affecting your day-to-day life or mental wellbeing.
Gamblers Anonymous International organisation with online resources and peer-support meetings accessible from Bangladesh. Available at www.gamblersanonymous.org (external resource — search independently). Peer-to-peer support from others who have experienced problem gambling. Particularly valuable for long-term recovery support.
Family & Friends Support Contact bp44 support at [email protected] on behalf of a family member if you believe they have a gambling problem and need assistance with account restriction. When a family member or close friend is displaying signs of problem gambling and you need guidance on how to help them take protective action.

Tips for Staying in Control

  • Always set a budget before you start playing and stick to it — treat it as the cost of entertainment, not an investment.
  • Never chase losses. Accepting a loss and walking away is a sign of disciplined, responsible play.
  • Take regular breaks during gaming sessions. Step away from the screen, have a drink of water, and assess how you are feeling.
  • Do not gamble when you are under the influence of alcohol, when you are tired, or when you are in a heightened emotional state.
  • Balance your gambling activity with other leisure activities. Gambling should be one of many forms of entertainment, not the only one.
  • Be honest with yourself. If a session is going in a direction you are uncomfortable with, use the tools available to stop.
  • Talk openly to someone you trust if gambling is causing you stress — isolation makes problem gambling worse, not better.
  • Review your account transaction history regularly so you have an accurate picture of your total spending over time.
Our Commitment to You: bp44 will never pressure a player to continue gambling, to increase deposit limits, or to cancel a self-exclusion. Our responsible gaming tools exist because we genuinely believe that long-term player wellbeing is more important than short-term revenue. If you are unsure about any aspect of responsible gaming on bp44, our support team at [email protected] is always here to help — judgment-free and in complete confidence.
Play Safely on bp44

Enjoy bp44 Responsibly

Now that you know how to use bp44's responsible gaming tools, explore the platform at your own pace — cricket betting, live casino, slots, and more, all in ৳ BDT. Set your limits, stay in control, and play for fun. 18+ only.

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Gambling involves risk. Please play responsibly. For adults aged 18 and above only.